Shipping policy

Last updated: June 30, 2026

At GOLSALES, we are committed to delivering your orders quickly, safely, and efficiently. Please review our shipping policy below.

Order Processing Time

All orders are processed within 1–3 business days (excluding weekends and public holidays).

During periods of high demand, processing times may be slightly delayed. If there is a significant delay, we will notify you by email.

Shipping Rates and Costs

We offer free shipping on all eligible orders.

There are no hidden shipping fees.

Shipping Destinations

We currently ship to:

  • United Kingdom
  • Europe
  • United States & Canada
  • Selected international destinations

If shipping is unavailable to your location, you will be informed during checkout.

Estimated Delivery Time

Estimated delivery times are as follows:

  • United Kingdom: 5–8 business days
  • Europe: 5–10 business days
  • United States & Canada: 7–15 business days
  • International: 7–15 business days

Delivery times are estimates only and may vary due to courier delays, customs processing, weather conditions, or other unforeseen circumstances.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email with a tracking number.

Tracking information may take up to 24 hours to update.

Delayed or Lost Shipments

If your order has not arrived within the estimated timeframe, please contact us at info@golsales.site.

We will work with the shipping carrier to investigate and resolve the issue.

Incorrect Shipping Address

Please ensure your shipping address is accurate before placing your order.

GOLSALES is not responsible for orders shipped to incorrect addresses provided by customers.

Damaged Packages

If your order arrives damaged, please contact us within 48 hours of delivery and provide clear photos of the package and item.

We will arrange a replacement or refund where applicable at no additional cost.

Contact Us

For any shipping-related questions, please contact us:

GOLSALES
82a James Carter Road
Mildenhall, United Kingdom
IP28 7DE

Email: info@golsales.site
Phone: +447853155471
Website: https://golsales.site